Backup alerts in PagerDuty.
Page the on-call engineer for failed and missing backups. The incident resolves itself when the next report is OK.
- Events v2
- An Events API v2 routing key.
- Critical only
- Failed and missing backups page; warnings do not.
- One incident
- Repeated reports update the same incident.
- Auto-resolve
- Resolved when the backup recovers or is resolved.
Connect PagerDuty.
A channel takes a minute to add. Owners and admins manage channels; everyone sees where each alert went.
- In PagerDuty, add an Events API v2 integration to the service that should be paged, and copy its routing key.
- In BackupSentinel, open Settings → Alert channels, add a PagerDuty channel and paste the Events v2 routing key.
- Choose which clients it covers, or keep it for escalations only: a common setup is Slack for every alert and PagerDuty for escalations.
What it sends.
- Triggers
- An incident for each critical alert (a failed or missing backup), de-duplicated per alert.
- Resolves
- The same incident when the next report is OK, or when someone resolves the alert in BackupSentinel.
- Escalations
- An incident when a critical alert is still not acknowledged and this is the escalation channel.
The same rules on every channel.
- One alert per job
- A job with an open problem has one alert. A warning that becomes a failure raises the same alert instead of sending a second one.
- Retries
- A delivery that fails is retried every 10 minutes, up to 5 attempts in all, while the alert is still open.
- Quiet hours
- Warnings are not sent during the workspace's quiet hours; they stay in Needs attention. Failed and missing backups are always sent.
- Scoping
- A channel can take every client's alerts or only some clients', or be kept for escalations only.
- Failures shown
- Each alert shows where it was sent and what failed. A channel with a failed delivery in the last 24 hours appears in Needs attention.
What it does not do.
- Warnings are never sent to PagerDuty.
- Send test is not available for PagerDuty channels.
Send your first backup alert to PagerDuty.
Start the free trial, add the channel, and point one backup's report at its client address.