FailedFailed 2 times in a row
Backup job "DC-02 · vzdump all VMs" reported failed: [Failed] vzdump all VMs — repository unreachable
Supported software
Synology DSM backup monitoring.
DSM sends its notifications by email. A notification rule that contains only the Hyper Backup results keeps everything else the NAS reports (disk health, updates, logins) out of BackupSentinel.
- Built in
- A rule for Synology DSM reports comes with every workspace. No agent, no access to the backup server.
- By job name
- One client address covers every job: each report is matched to its backup by the job name.
- 1 min
- A report shows under its backup within a minute of arriving.
- 15 min
- Between checks for reports that did not arrive. Silence is never read as success.
Point Synology DSM at your client address.
Every client gets its own email address when you add it. Reports sent or forwarded there are read by the built-in rule for Synology DSM, and each result lands on the backup it belongs to.
Written for DSM 7.2 or later, which has the Rules tab.
The full guide, step by step- In DSM 7.2 or later, open Control Panel → Notification → Rules and add a rule with only the Hyper Backup backup results ticked.
- On the Email tab, add the client address as a recipient and give it the "Hyper Backup" rule.
- Several Hyper Backup tasks can share the client address: name each backup exactly like its Hyper Backup task.
How a report finds its backup.
- Matching
- The built-in rule reads the Hyper Backup task name from each email, so several tasks on one NAS can all report to the client address. Give each backup in BackupSentinel the exact name of its Hyper Backup task; Start monitoring from a task's first email suggests that name. An email for a task that has no backup yet waits in the Inbox instead of updating another task's backup.
- Check it works
- Run the job once, or wait for the next scheduled run. Within a minute the report appears under the backup, or in the Inbox when it could not be matched. A product's own "send test email" is not a backup result: expect it in the Inbox, where you can ignore it.
- Good to know
- A partially completed backup shows as Warning, a failed one as Failed. Canceled and suspended notices may carry no result the rule can read; those wait in the Inbox instead of changing the status.
- DSM 7.1 and earlier have no Rules tab: use Control Panel → Notification → Advanced and tick Email for the same Hyper Backup events.
Then every Synology DSM job has a status.
- Status
- Each report sets Healthy, Warning or Failed. Failures in a row count as a streak.
- Missing
- No report inside the job’s window and the backup turns Missing, like a failure would.
- Attention
- Failed, missing and warning backups are listed for the team, to acknowledge, snooze or resolve.
- Alerts
- Email, Slack, Microsoft Teams or PagerDuty, and a recovery notice when the next report is OK.
Also read out of the box.
Most MSPs run more than one backup product. They all report into the same list.
Start with one Synology DSM backup.
Point its report at the address you get on sign-up. Within a day you will know whether it reported.