FailedFailed 2 times in a row
Backup job "DC-02 · vzdump all VMs" reported failed: [Failed] vzdump all VMs — repository unreachable
Synology Active Backup for Microsoft 365 backup monitoring.
Active Backup for Microsoft 365 backs up mailboxes, OneDrive, SharePoint sites and Teams to the NAS, and DSM emails the result of each backup task, with a line per service.
- Built in
- A rule for Synology Active Backup for Microsoft 365 reports comes with every workspace. No agent, no access to the backup server.
- By job name
- One client address covers every job: each report is matched to its backup by the job name.
- 1 min
- A report shows under its backup within a minute of arriving.
- 15 min
- Between checks for reports that did not arrive. Silence is never read as success.
Point Synology Active Backup for Microsoft 365 at your client address.
Every client gets its own email address when you add it. Reports sent or forwarded there are read by the built-in rule for Synology Active Backup for Microsoft 365, and each result lands on the backup it belongs to.
Written for DSM 7.2 or later, which has the Rules tab.
The full guide, step by step- In DSM 7.2 or later, open Control Panel → Notification → Rules and add a rule with only the Active Backup for Microsoft 365 task results ticked.
- On the Email tab, add the client address as a recipient and give it that rule.
- Several tasks can share the client address: name each backup exactly like its Active Backup for Microsoft 365 task.
How a report finds its backup.
- Matching
- The built-in rule reads the backup task name from the subject ("backup task [Mailboxes] on [NAS01]"), so several tasks can report to the client address. Give each backup in BackupSentinel the exact name of its task; Start monitoring from a task's first email suggests that name.
- Check it works
- Run the job once, or wait for the next scheduled run. Within a minute the report appears under the backup, or in the Inbox when it could not be matched. A product's own "send test email" is not a backup result: expect it in the Inbox, where you can ignore it.
- Good to know
- "Partially complete" (some items could not be backed up) shows as Warning; a failed task shows as Failed. The per-service list in the email ("warning: 0") does not count as a warning on its own.
- Microsoft 365 backups made with other products keep the Microsoft 365 rule and guide.
Then every Synology Active Backup for Microsoft 365 job has a status.
- Status
- Each report sets Healthy, Warning or Failed. Failures in a row count as a streak.
- Missing
- No report inside the job’s window and the backup turns Missing, like a failure would.
- Attention
- Failed, missing and warning backups are listed for the team, to acknowledge, snooze or resolve.
- Alerts
- Email, Slack, Microsoft Teams or PagerDuty, and a recovery notice when the next report is OK.
Also read out of the box.
Most MSPs run more than one backup product. They all report into the same list.
Start with one Synology Active Backup for Microsoft 365 backup.
Point its report at the address you get on sign-up. Within a day you will know whether it reported.