FailedFailed 2 times in a row
Backup job "DC-02 · vzdump all VMs" reported failed: [Failed] vzdump all VMs — repository unreachable
Supported software
Microsoft 365 backup monitoring.
Microsoft 365 backup products send their reports to a mailbox. A forwarding rule passes a copy on to BackupSentinel.
- Built in
- A rule for Microsoft 365 reports comes with every workspace. No agent, no access to the backup server.
- Per job
- The report carries no job name: give each backup its own address, or keep one backup per client.
- 1 min
- A report shows under its backup within a minute of arriving.
- 15 min
- Between checks for reports that did not arrive. Silence is never read as success.
Point Microsoft 365 at your client address.
Every client gets its own email address when you add it. Reports sent or forwarded there are read by the built-in rule for Microsoft 365, and each result lands on the backup it belongs to.
The full guide, step by step- In the Exchange admin center, go to Mail flow → Rules and create a rule that forwards a copy of your backup report emails to the client address.
- Alternatively, set up a forwarding rule directly on the mailbox that receives the reports.
How a report finds its backup.
- Matching
- The built-in rule applies to reports with Microsoft 365, M365 or Office 365 in the subject, and reads the result but not a job name. Forward each product's reports to the address of the backup they belong to. Forwarding must keep the original subject and body.
- Check it works
- Run the job once, or wait for the next scheduled run. Within a minute the report appears under the backup, or in the Inbox when it could not be matched. A product's own "send test email" is not a backup result: expect it in the Inbox, where you can ignore it.
Then every Microsoft 365 job has a status.
- Status
- Each report sets Healthy, Warning or Failed. Failures in a row count as a streak.
- Missing
- No report inside the job’s window and the backup turns Missing, like a failure would.
- Attention
- Failed, missing and warning backups are listed for the team, to acknowledge, snooze or resolve.
- Alerts
- Email, Slack, Microsoft Teams or PagerDuty, and a recovery notice when the next report is OK.
Also read out of the box.
Most MSPs run more than one backup product. They all report into the same list.
Start with one Microsoft 365 backup.
Point its report at the address you get on sign-up. Within a day you will know whether it reported.